The T’s and C’s

These Terms and Conditions are the standard terms of engagement from Collaboration Junkie Limited, a company Registered in England & Wales, No 11797016, whose registered office is at 22 Venture West Greenham Business Park, Greenham, Thatcham, England, RG19 6HX.

  • 2.1. Before the services can begin, we shall submit a Proposal to you which shall specify the services to be performed and the fees payable. You shall notify us immediately if you disagree with the contents of the Proposal. Proposals shall be subject to these Terms and Conditions.

    2.2. Any Proposal provided by us before the start of the services shall not constitute an offer and is only valid for 30 days from our date of issue.

    2.3. These Terms & Conditions and any Proposal we provide constitute the entire Contract. Unless otherwise expressly agreed in writing, these terms and conditions will apply to any instructions from you for Services. They will supersede any other terms and conditions referred to, offered, or relied on by you.

    2.4. Our failure to object to any terms and conditions set by you shall in no event be construed as an acceptance of any of your terms and conditions of you. Neither our commencement of performance nor our delivery of services shall be deemed or constituted as acceptance of any of your terms and conditions.

    2.5. Any communication or conduct by you which confirms an agreement for the provision of services by us and acceptance by you of any provision of services from us shall constitute an unqualified acceptance by you of these General Terms and Conditions.

    2.6. Before services commence, we require you to provide a purchase order or a written acceptance of the Proposal (Order). It must be accompanied by sufficient information to enable us to proceed without delay at the execution of the Purchase Order.

    2.7. Your Order constitutes an offer to purchase the Services under these Terms. The Order will only be deemed accepted when we issue you with a written acknowledgement of the Order or begins providing the services. At this point, a contract will exist between the Parties upon these Terms (Contract).

    2.8. Specific terms and conditions detailed in any Proposal will prevail over these conditions in the Event of any conflict. Subject to this, no variation to these terms will be binding unless signed by us.

    2.9. The Parties agree to do everything necessary to ensure that the terms of this Contract take effect.

  • 3.1. Services specific to this Contract will be outlined in the Proposal accompanying these terms and conditions.

    3.2. We shall provide you with the Services; and perform them with a reasonable level of skill, diligence, prudence and foresight, which, as at the relevant time, would reasonably be expected from a skilled and experienced business consultant seeking in good faith to comply with our contractual obligations.

    3.3. Any additional work or variations to the Proposal will only be undertaken upon acceptance of a separate agreement, with all costs to be agreed upon by both parties in writing before services commence.

    3.4. Any times or dates included in the Proposal for the provision or completion of the Services by us are estimates only and shall never be considered of the essence. Furthermore, the parties hereby acknowledge that the schedule set out for the performance of the Services may change during said performance. We shall not be liable for any delay in providing these services.

    3.5. Where the Proposal allows for reasonable support access to us by email and telephone, what constitutes reasonable is at our sole discretion. Should this be exceeded, we may invite you to purchase additional support time at our current rates.

    3.6. If we, for any reason, such as illness or an emergency, cannot provide the services as agreed, we will inform you in the first instance and make reasonable efforts to reschedule at your convenience.

    3.7. We cannot guarantee definitive results but are committed to working with you to achieve positive outcomes.

  • 4.1. Access to the programme materials and recordings will be granted to you for one year upon purchase, subject to us receiving full payment. This access is linked to the email address you provided at sign-up. If you change your email address, you should notify us immediately to ensure continued access.

    4.2. The Programme includes regular live online sessions. These will be delivered at times convenient to us, and you will be notified of the date and time of each session.

    4.3. Due to unforeseen circumstances, we may need to reschedule a weekly live session. If we cannot reschedule within a reasonable timeframe, we may ask an associate to deliver the session.

    4.4. You will have access to an online members-only discussion group for the duration of the Programme and for three months following the completion of the Programme (subject to us receiving full payment from you) to enable you to interact with other programme users. We will use our best endeavours to answer any questions raised in the group but will not be ‘ever present’. We cannot be held liable for the advice given by others in the group.

    4.5. Any contact with us outside these sessions is chargeable at our standard rates.

    4.6. You commit to making all reasonable provisions to attend all online live sessions. Whilst recordings of all sessions will be made available, you will get the most out of the Programme by attending the live sessions.

    4.7. Should we deem your behaviour to be disrupting the learning for other people, you will be asked to leave. No refund will be given for sessions where this happens.

    4.8. Whilst we will take all reasonable steps to make sessions as inclusive as possible, participation in any activity requires you to understand spoken English and write and read in English to a high level.

  • 5.1. Our experience has taught us that close collaboration with clients allows us to align our expertise with client goals and objectives to ensure the best audience experience possible. As a result, we partner with you before, during and after the event to ensure a fantastic venture for all involved.

    5.2. The specifics of the Services will be outlined in our Proposal, including but not limited to date, time, venue, theme, key messages, room set up, travel accommodation and fees.

    5.3. Before the Event, we will outline our proposed presentation content. We will also provide a presenter bio for inclusion in your promotional materials.

    5.4. We will deliver a presentation at your Event on the scheduled date and time detailed in the Proposal. We will attend the Event sessions you identify and network with your audience members. In addition, we will attend any ancillary events – such as receptions and dinners, at your request. We will discuss specific on-site expectations during our pre-event planning call(s).

  • 6.1. We understand that circumstances can change, so if you need to postpone the start date of working with us, we will do our best to accommodate you subject to the following:

    6.1.1. The Contract is not for a speaking engagement (see clauses 6.2 – 6.4)

    6.1.2. We receive your request to postpone within 14 days of the scheduled start date.

    6.1.3. The revised date is within three (3) months of the scheduled start date.

    6.1.4. Any request falling outside these criteria will be treated as a cancellation.

    6.2. For postponement of a speaking engagement, subject to us being available on your new event date, you can postpone a booking subject to the following financial penalties:

    6.2.1. If postponement occurs less than ten (10) weeks before – reimbursement of expenses incurred, such as prepaid travel costs.

    6.2.2. If postponement is less than six (6) weeks before – 25% of total fee plus any expenses already incurred.

    6.3. If we are unavailable for your alternative event date, then the cancellation clause 10 below will apply.

    6.4. Due to unforeseen circumstances, we may need to cancel a booking, in such cases, we offer a full refund of any fees paid to the date of cancellation or a replacement speaker, subject to your approval.

  • 7.1. Fees and payment dates specific to this Contract will be outlined in the Proposal accompanying these terms and conditions. This will include the requirement for any advance payment payable at the time of acceptance of instruction.

    7.2. Additional charges may be applied for travel, accommodation and subsistence depending on the location where the Services are to be provided and the Term of this Contract. All additional charges will be agreed upon with you in advance.

    7.3. Any disbursements incurred while carrying out the Services for you will be invoiced to you as they occur. No disbursements will be incurred without your prior approval.

    7.4. Payment terms will be specified in the Proposal and on each invoice.

    7.5. Any queries relating to an invoice must be received within seven (7) days from the invoice date. Until a query is resolved, you remain liable to pay the undisputed part of an invoice within the original timescale detailed on it.

    7.6. If you terminate this Contract before completion of the Services, but where the Services have been partially performed, we will be entitled to pro rata payment of the Fees to the date of termination provided there has been no breach of Contract on your part.

    7.7. The Fees, as stated in the Contract, do not include Value Added Tax (“VAT”). VAT will be charged at the prevailing rate. VAT Number GB 343507513.

    7.8. We accept payment by Bank Transfer, Direct Debit and Credit or Debit Card. Bank details and payment links are on the invoice.

    7.9. Any charges or fees payable to any financial institution or bank for processing electronic payment in respect of your Order are your responsibility and must be paid by you. Any refund payable by us to you will not include an amount in respect of any such charges or fees.

    7.10. No payment shall be deemed to have been received until we have received cleared funds.

    7.11. All payments payable to us under this Contract shall become due immediately upon termination of this Contract despite any other provision.

    7.12. You shall make all payments due under this Contract without any deduction, whether by way of set-off, counterclaim or otherwise, unless you have a valid court order requiring an amount equal to such deduction to be paid by us to you.

    7.13. Time for payment shall be of the essence.

    7.14. If payment of the price or any part thereof is not made by the due date, we may:

    7.14.1. Cancel the Contract or suspend any further provision of the Services to you with immediate effect. Any such period of suspension shall be disregarded for contractual time limits previously agreed for the completion of the Services,

    7.14.2. Exercise our statutory right to charge interest at 8% above the Bank of England base rate on late business debts under provisions in the Late Payments of Commercial Debts (Interest) Act 1998.

    7.14.3. Apply a charge of £10 (to cover administrative expenses and not as a penalty) per reminder for overdue payment submitted to you. We shall be entitled to submit such reminders weekly once the fees have become overdue.

    7.14.4. Charge you the costs of recovery of any outstanding amount, including legal fees and disbursements.

  • 8.1. The service may contain links to third-party websites or services not owned or controlled by us.

    8.2. We have no control over and assume no responsibility for third-party websites or services' content, privacy policies, or practices. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

    8.3. You are strongly advised to read the terms and conditions and privacy policies of any third-party websites or services they visit.

  • 9.1. You acknowledge that our ability to provide the services depends on your complete and prompt cooperation and the accuracy and completeness of any information and data supplied.

    9.2. You agree to be open and honest in our conversations and commit to following our reasonable advice.

    9.3. Unless otherwise agreed in writing, sessions will be online. If you specifically require an in-person session, you will be responsible for booking a suitable venue and will be charged for travel and sustenance as per Clause 7.2.

    9.4. You shall be on time for all sessions. Should circumstances change and you be unable to make a 121 session, a minimum of 24 hours' notice should be given to us to rearrange. Any 121 sessions cancelled within 24 hours of the scheduled date and time may incur additional charges. 121 sessions may only be rescheduled once. No refund will be given for sessions not attended.

    9.5. If our performance of any of your obligations in respect of the Services is prevented or delayed by any act or omission by you or failure by you to perform any relevant obligation (Customer Default):

    9.5.1. We shall, without limiting our other rights or remedies, have the right to suspend the performance of the Services until you remedy the Customer Default and to rely on the Customer Default to relieve us from the performance of any of our obligations to the extent the Customer Default prevents or delays our performance of any of our obligations.

    9.5.2. We shall not be liable for any costs or losses sustained or incurred by you arising directly or indirectly from our failure or delay to perform any of our obligations as set out in this clause 9.5; and

    9.5.3. You shall reimburse us on written demand for any costs or losses we sustain or incur arising directly or indirectly from the Customer Default.

  • 10.1. Please get in touch with us before issuing any notice of cancellation. It may be possible to change the Services to suit any new requirements or budget constraints.

    10.2. All Programmes are non-cancellable.

    10.3. For all other services, cancellation is subject to the following notices and penalties:

    10.3.1. Retained Services

    10.3.1.1. one (1) months’ notice after any minimum term (as noted in the Proposal) has expired.

    10.3.1.2. Any cancellation received without the required notice period will be subject to a minimum charge of 50% of the total fees payable.

    10.3.2. Speaking Engagements

    10.3.2.1. If cancelled less than two (2) months before the Event date - 50% of the total fee

    10.3.2.2. If cancelled less than four (4) 4 weeks before the Event Date - 100% of the total fee

Definitions and Interpretation

1.1. In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

1.2. The headings in these Terms and Conditions are for convenience only and do not affect your interpretation.

1.3. Words imparting the singular number shall include the plural and vice-versa.

  • 11.1. We reserve the right to terminate the Contract with immediate effect in the event of any of the following:

    11.1.1. You pass a resolution for winding up (other than for solvent amalgamation or reconstruction), or a court of competent jurisdiction makes an order to that effect; or

    11.1.2. You cease to carry on your business or substantially the whole of your business; or

    11.1.3. Your financial position has deteriorated to such an extent that, in our opinion, your capability to fulfil your obligations under these Terms adequately has been jeopardised.

    11.2. If either Party breaches a material provision under this Contract and, in the case of a breach capable of being remedied, fails to remedy it within fourteen (14) days of being given written notice of the breach, the non-defaulting Party may terminate this Contract immediately and require the defaulting Party to indemnify the non-defaulting Party against all reasonable damages.

    11.3. All notices of termination of the Contract should be submitted to the other Party in Writing.

  • 12.1.1. On termination of the Contract for any reason, you shall immediately pay us all outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has yet been submitted, we shall submit an invoice, which shall be payable by you immediately on receipt.

    12.1.2. The accrued rights and remedies of the parties as at termination shall not be affected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry; and

    12.1.3. Clauses which expressly or by implication have effect after termination shall continue in full force and effect.

  • 13.1. For speaking events, we are solely responsible for payment of royalty fees, dramatic rights and dramatic musical works or performance fees, fees required by unions and similar organisations, and similar costs. We shall indemnify you against any liability or damages, including legal fees, which may result from our violation of copyright laws.

    13.2. No training, presentation or speaking engagement, whether in person or online, shall be recorded, reproduced, or transmitted, in any manner or by any means whatsoever, without our prior written consent.

    13.3. Additional charges may apply for recording.

    13.4. Should a recording be authorised, a copy must be given to us to review prior to any distribution. We have the right to withdraw the consent if we feel the recording is of inferior quality and does not accurately reflect our brand.

    13.5. All materials provided concerning the services, including our framework, graphics, code, text products, software, audio and design, are owned by us or used by us under License from the Owners. No content in whole or part of our materials may be copied, reproduced, uploaded, posted, displayed, linked to, or used without written permission. Any such use is strictly prohibited and will constitute an infringement of our copyright and other intellectual property rights or, in the case of material licensed to us, the owner of such materials.

  • 14.1. Except in respect of death or personal injury due to negligence for which no limit applies, the entire liability of we to you in respect of any claim whatsoever or breach of this Contract, whether or not arising out of negligence, shall be limited to the fees paid by you to which the claim relates.

    14.2. We will make all reasonable endeavours to reduce the risk to you of being subject to a security breach but make no guarantees that it will never happen.

    14.3. In no event shall we be liable to you for any loss of business, opportunity or profits or any other indirect or consequential loss or damage whatsoever. This shall apply even where such a loss was reasonably foreseeable, or we had been made aware of the possibility of you incurring such a loss.

    14.4. Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our employees, agents or sub-contractors.

    14.5. This indemnification will survive the termination of this Contract.

  • 15.1. If either Party to this Contract is prevented or delayed in the performance of any of our respective obligations under this Contract by “Force Majeure Event”, then such Party shall be excused from the performance for so long as such cause of prevention or delay shall continue.

    15.2. For the purpose of this Contract, a Force Majeure Event shall be deemed to be any cause affecting the performance of this Contract arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of such Party and, among other things, including, but not limited to the following:

    15.2.1. Strikes, lockouts or other industrial action.

    15.2.2. Terrorism, civil commotion, riot, invasion, war threat or preparation for war.

    15.2.3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, bad weather or other natural physical disasters.

    15.2.4. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; and

    15.2.5. Political interference with normal operations.

  • 16.1. We are committed to delivering results for our clients with high-quality service. If you would like to discuss how the service could be improved or are dissatisfied with the service you are receiving, please let us know by email to dave@collaborationjunkie.com or by phone at 07904 330628.

  • 17.1. In the absence of a separate non-disclosure agreement, this Clause applies.

    17.2. Confidential Information (the “Confidential Information”) refers to any data or Information relating to your business which would reasonably be considered to be proprietary to you, including, but not limited to, Output Material, business processes and client information and that is not generally known in your industry and where the release of that Confidential Information could reasonably be expected to cause you harm.

    17.3. All written and oral Information and material disclosed or provided to us by you under this agreement is Confidential Information regardless of whether it was provided before or after the date of this agreement or how it was provided.

    17.4. On the conclusion or termination of the Contract, both parties shall cease to use all copies of Confidential Information obtained from the other except in so far as the law requires the Information to be retained. In this event, it shall be kept until any such period is over and, in any event, kept strictly confidential under the provisions of this Clause.

    17.5. We reserve the right to say we are working with you and use any case study or testimonials you provide in our marketing materials.

  • 18.1. ‘Data Protection Legislation’ refers to The Data Protection Act 2018 and any secondary legislation in England and Wales relating to the processing of Personal Data and the privacy of electronic communications, as amended, replaced or updated from time to time.

    18.2. All personal information that we may collect (including, but not limited to, your name, postal address, email address and telephone number) will be collected, used and held per the provisions of Data Protection Legislation as defined above.

    18.3. Our privacy policy sets out how we collect, use, and store personal information.

    18.4. In certain circumstances, we may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Legislation as defined above and should use and hold personal Information accordingly.

    18.5. Where some aspects of delivering our services require handling third-party client data such as customer, partner or supplier information, you are the data controller, and we are the data processor. The following will apply:

    18.5.1. The subject matter of processing

    The subject matter of the processing under this Contract will or may be contact and details data and demographic data of customers of the controller.

    18.5.2. Duration of processing

    The data will be processed or erased per the controller’s instruction. Unless instructed otherwise, the processor will cease processing any personal data and erase it after six years, after which they may be destroyed without further notice.

    18.5.3. Nature and purpose of the processing

    The nature and purpose of the processing are for the controller to receive support from the processor concerning Strategic Partnership Strategy Services from the processor.

    The processing will be limited to such matters, conducted electronically and by hard copy information.

    18.5.4. The categories of data subjects and types of personal data

    The categories of data subjects will include those recorded on the controller’s email manager, CRM, and other such systems.

    The type of personal data will include, where appropriate, names, email addresses, contact details and phone numbers.

    18.5.5. Obligations of Processor

    The processor will:

    • Only personal process data on the controller's documented instructions, including with transfer of personal data to a third country or an international organisation, unless required by union or member state law to which the processor is subject. In such a case, the processor shall inform the controller of that legal requirement before processing unless that law prohibits such information on important public interest grounds.

    • Ensure that persons authorised to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

    • Take all measures required to implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk to such data, including, where applicable, the use of pseudonymisation/encryption of personal data; the ability to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services; the ability to restore the availability and access to personal data promptly in the event of a physical, or technical incident; a process for regularly testing, assessing, and evaluation, the effectiveness of technical and organisational measures for ensuring the security of the processing.

    • Not engage a sub-processor without prior specific or general written authorisation from the controller. Where the processor engages a sub-processor, the processor will place the same obligations on the sub-processor as placed upon the processor by this Contract.

    • Shall assist the controller in fulfilling its obligation to respond to requests for exercising the data subject’s rights.

    • Assist the controller in ensuring compliance with data protection legislation around the security of personal data, considering the nature of processing and the information available to the processor.

    • At the choice of the controller, delete or return all the personal data to the controller after the provision of the services relating to processing, and delete existing copies unless the law requires the storage of the personal data.

    • Make available to the controller all the information necessary to demonstrate compliance with our obligations as a processor and allow for and contribute to audits, including inspections conducted by the controller or another auditor mandated by the controller.

  • 19.1. Any notice or other communication given to a Party under or in connection with this Contract shall be in writing, addressed to that Party at our registered office or such other address as that Party may have specified to the other Party in writing per this Clause and shall be delivered personally, or sent by pre-paid first-class post or other next working day delivery service, commercial courier, or email.

    19.2. A notice or other communication shall be deemed to have been received:

    19.2.1. If delivered personally, when left at the address stated in this Contract or to such other address (being in Great Britain) as the addressee may from time to time have notified for the purpose of this Clause.

    19.2.2. If sent by pre-paid first-class post or other next working day delivery service at 9.00 am on the second Business Day after posting.

    19.2.3. If delivered by commercial courier on the date and at the time that the courier's delivery receipt is signed.

    19.2.4. or, if sent by ore-mail, one Business Day after transmission.

    19.3. The provisions of this Clause shall not apply to the service of any proceedings or other documents in any legal action.

  • 20.1. This Contract represents the entire Contract between the parties regarding the Services and shall prevail over any conditions contained or referred to in any of your documents.

    20.2. Each Party agrees that it shall have no remedies for any statement, representation, assurance or warranty (whether made innocently or negligently) not set out in this Contract. Each Party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.

    20.3. If any part of this Contract is found to be void or unenforceable by any Court of competent jurisdiction, such part shall be severed from this Contract, which will otherwise remain in full force and effect.

    20.4. These Terms shall remain in force until altered in writing and signed by both parties.

    20.5. The failure by us at any time or for any period to enforce any one or more of these Terms and Conditions shall not be a waiver of them or a waiver of the right to enforce such Terms and Conditions on a future occasion.

    20.6. You may not assign this Contract or any rights or obligations under it without our written consent.

    20.7. Unless otherwise agreed and subject to the application of the then-current prices, these Terms and Conditions shall apply to any future instructions you give us.

    20.8. A person not a party to the Contract shall have no rights under the Contract according to the Contracts (Rights of Third Parties) Act 1999.

    20.9. Terminating this Contract shall not affect the rights and liabilities of the parties already accrued at such time nor affect the continuance in force of such provisions as are expressed as or capable of having effect after such termination.

  • 21.1. This Contract shall be governed by and construed in accordance with the laws of England & Wales, whose courts shall have sole jurisdiction concerning all matters arising.